When the Arizona Supreme Court reached its milestone for a statewide PC refresh, it made the decision to invest in systems with Intel® vPro™ technology. The strategy paid off. Over 4,000 PCs in judicial locations across Arizona are now supported by a staff of six. The Intel® vPro™ capabilities will be enabling the Arizona Supreme Court to meet its service goals, including remote out-ofband management, compliance, increased security, and reduced travel time.
Sprinxle was instrumental in getting Arizona Supreme Court past the hurdles that can come when activating any new technology across a large, business-critical system pool. In this case, challenges included insufficient bandwidth at distant locations, provisioning machines in a timely manner, and creating a repeatable process across various Hewlett-Packard Intel® vPro™ system models. Intel® Enterprise Technical Specialist Brett Collingwood speaks to the business challenge, "In Arizona, the Supreme Court system has multiple locations spread across the entire state. Intel® vPro™ technology, offered in Hewlett-Packard systems running on Intel® processors, allows the court system to securely and remotely manage their fleet of PCs from a centralized location. Sprinxle is the 'secret sauce,' a combination of product and professional services expertise that enables customers to easily implement and take advantage of a unique management solution based on Intel® vPro™ technology."
Ensuring Legacy Integration
Testing and training were intrinsic to Sprinxle’s partnership with the Arizona Supreme Court, as Intel® vPro™ was integrated into its legacy Microsoft System Center Configuration Manager* (SCCM) console. Sprinxle’s services team, led by Sumair Muhamad, spent dedicated time with the system administrators, ensuring policies and process for SCCM integration were understood and well documented. "The result is a single point of management for in-band (Microsoft SCCM) and out-of-band management (Intel® vPro™)," says Muhamad, director of Sprinxle’s services group.